Privacy Policy
Introduction
Easy As Hire Pty Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.easyashire.com.au] or engage our services.
1. Information We Collect
We may collect and process the following types of personal information about you:
- Personal Identification Information: Name, address, email address, phone number, and other contact details.
- Business Information: Company name, business address, and other business-related information.
- Financial Information: Billing address, payment card details, and bank account information for processing payments.
- Technical Information: IP address, browser type, operating system, and browsing behavior collected through cookies and similar technologies.
- Usage Information: Details of your use of our website and services, including the pages you visit and the resources you access.
- Communication Information: Records of your correspondence with us, including email, phone, and other forms of communication.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, operate, and maintain our equipment hire services.
- Customer Support: To respond to your inquiries and provide customer support.
- Billing and Payments: To process transactions and manage billing and accounts.
- Marketing and Communication: To send you promotional materials, newsletters, and other communications related to our services, subject to your preferences.
- Improvement of Services: To understand how our services are used and to improve our offerings.
- Legal Compliance: To comply with legal obligations and to protect our rights and interests.
3. How We Share Your Information
We may share your personal information with:
- Service Providers: Third-party vendors who provide services such as payment processing, data analysis, email delivery, and customer support.
- Business Partners: Companies with whom we collaborate to offer joint products or services.
- Legal and Regulatory Authorities: When required by law or to protect our legal rights and interests.
- Others: With your consent or at your direction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no security measures are completely secure, and we cannot guarantee absolute security of your information.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request access to and correction of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
- Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
- Objection and Restriction: You can object to or request the restriction of processing your personal information under certain circumstances.
- Withdraw Consent: Where processing is based on your consent, you can withdraw consent at any time.
To exercise these rights, please contact us using the contact details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website. You can control the use of cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Easy As Hire Pty Ltd
Email: info@easyashire.com.au
Phone: +61 423 242 100
9. Complaints
If you are not satisfied with our response to your privacy-related query or complaint, you may contact the relevant data protection authority in your jurisdiction.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.